Terminal Management
Our team of in-house experts have the knowledge, expertise and know-how to help resolve your issues within fixed service level agreements which in turn will help you increase customer satisfaction & engagement.
Terminal Deployment
PoS deployment can be a daunting task. Come make use of EPAPL’s comprehensive and robust suite of PoS deployment services and make the deployment process easier.
Merchant Management
Provide a flexible management mechanism for configuring and managing all types of merchants or retail chains. Several configurations ranging from limits, currencies, fees, discounts and settlement methods can be easily managed to suit the business models. Settlement and Reports can be personalised as per transaction types and fees. Can be interfaced with Loyalty, Fraud & Risk and Dispute & Chargeback Modules for further value additions.
Transaction Switching
EPAPL’s EFT Switch solution provides a highly scalable, fault tolerant switch solution that can acquire, authenticate, switch, and authorize financial transactions originating across multiple delivery channels.
Reconciliation
EPAPL’s well-designed POS reconciliation suite enables financial institutions to flawlessly match debit card and credit card transaction data and update the internal books in real-time. It helps eliminate data discrepancies.
Network Optimization
Now select in real time the strongest mobile network connection depending on your location. Effortlessly manage a large stock of PoS devices and easily handle tasks like changing of operator, restarting the terminal, & troubleshooting.
Data flow transmission
Regardless of the card network in use (Visa, Mastercard, Amex, JCB, Diner’s club) or the connection type that you have established – our network has the ability to manage data flow from all PoS terminals.
Chargeback Management
EPAPL’s dispute and chargeback module enables quick and transparent resolution of any type of electronic payment dispute – issuer, acquirer, and interbank thanks to efficient and automated management of the processing workflow.
BENEFITS
CARDHOLDER
Value Added Services such as cash withdrawal, top-up of prepaid cards and mobile phones, payment to third party utilities provider, money transfer etc. are provided through the POS offering.
CLIENT
The client benefits with services such as remote monitoring and control, centralized management of terminals and merchants which is agnostic to type/number of cards, currency and terminal manufacturers. The solution results in reduced operating costs in running the POS platform.